If you would like to cancel your order, there may be an opportunity to do so, up to one hour after the order was placed. Contact us on the link below with your cancellation request and your order number as soon as possible.

We will do our best to cancel the order, however, if it has already been passed to the warehouse usually within an hour, then it can only be returned once delivered, through our returns procedure.

If you made a mistake when placing your order, there may be an opportunity to amend the order up to one hour after the order was placed, before the label gets printed for despatch. Contact us on the link below with your amend request and your order number as soon as possible.

We will do our best to amend the order, however, if it has already been passed to the warehouse which is usually within an hour, then it cannot be amended, unfortunately.

We understand that sometimes the gift purchased for whatever reason is not right, so if you are not happy with the product received and would like to return the item, you can do so within 14 days of delivery, either for a refund or replacement, providing the hamper is unopened and in the original condition. If the hamper contains bespoke items or fresh products like cheese etc, unfortunately this cannot be returned.

To return an item, contact customer services on the link below or for more information please see our terms and conditions.