When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Whether you have supplied your personal details online, by phone, by email or in a letter, we will use your personal data for the purposes explained in this privacy notice and for which they were initially collected, and only with a lawful reason to do so.
Our main reason for collecting personal information (which may include names, addresses, contact details including email addresses and business information) will be for the fulfilment of orders made by you for our hampers/goods, and for marketing our business to you in the ways more fully explained below. We will collect appropriate personal information for you and as necessary of the intended recipient of the hampers/goods that you are purchasing
Where someone is receiving a hamper/goods that was ordered by someone else, we will not use personal information of the recipient of the hampers/goods for any purposes other than as necessary to fulfil the order made by you (which may include gift messages to a recipient’s email address or mobile phone number if this service is requested by you during the checkout process), or if we need to contact the recipient regarding an issue with the order, its delivery or any item included in the order.
Most commonly, we will use your personal data in the following circumstances:
- in performance of a contract (the agreement to provide hampers/goods); and/or
- for our legitimate interests where your interests and fundamental rights do not override those legitimate interests; and/or
- with your consent.
It is your responsibility to ensure that your personal data provided to us is accurate and up to date. You can update your personal contact details, including email address and phone number, by visiting My Account online or, by calling our customer services team on 01235 833732.