FAQ

Can I amend my order after placing it?

Can I amend my order after placing it?

If you made a mistake when placing your order, there may be an opportunity to amend the order up to one hour after the order was placed, before the label gets printed for despatch. Contact us on the link below with your amend request and your order number as soon as possible.

We will do our best to amend the order, however, if it has already been passed to the warehouse which is usually within an hour, then it cannot be amended, unfortunately.