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We may be based in Oxfordshire, but that doesn’t mean we just deliver to mainland UK. We know that you have friends, loved ones and colleagues dotted all around the world and we’ve made it our mission to deliver as far around the globe as we possibly can. You see, it’s our mission to help you spread a little joy and make someone’s day, whether that’s in Europe, America, Singapore, Australia, New Zealand or elsewhere.
Near or far, we’re here to help
We like to make your life as simple as possible, and for this reason we offer free standard delivery within the UK, including on our fantastic Create Your Own service, as long as the delivery address is within mainland UK.
The free standard delivery is typically a 2 to 3 day courier service, including for those living in Northern Ireland. Delivery may take a little longer for some remote islands, but we will get there - so bear with us.
Upgraded premium delivery is also available, because we know that sometimes life gets hectic and you may end up leaving the gift buying until the very last minute, or some of you may like to be super prepared and order far in advance. With upgraded premium delivery you can arrange for fast, next working day delivery or select a chosen delivery date as far as six months in advance. Who else can say they offer that? And yes, this includes Sundays, UK national and bank holidays. For mainland UK, this service also applies to Saturday delivery.
Once your order has been delivered, because we know you’ll want to know it’s arrived safe and sound, we’ll send you an email confirmation.
Europe & International
A large selection of our luxury food and drink hampers can also be delivered around Europe and worldwide.
Please note that country eligibility applies and there will be additional shipping charges - all of which can be found on the product pages for each gift. The prices shown in the product delivery details tab are additional to the cost of the hamper and inclusive of VAT - we pride ourselves on being as transparent as possible. All you have to do is select the delivery country at checkout, and rest assured that you can change this right up until the order has been placed.
Below you can find more information on EU Tiers and International delivery.
Deliveries are made by our trusted appointed carriers depending on the destination and the size and weight of the product, because gifts of course come in all shapes and sizes! Our couriers include DHL, DPD and UK Mail.
Deliveries are normally made Monday to Friday, excluding national and bank holidays.
During the checkout process, you can choose free delivery, Christmas delivery (October to December) and pay for upgraded premium delivery services. The free delivery services do not offer a specific day for delivery, but they will be dispatched and delivered within 2 to 3 days of order. And for free Christmas delivery, they will be held back and delivered pre-Christmas (again a specific date cannot be given).
Delivery will be prepared and dispatched from hampers.com headquarters in Oxfordshire to reach the recipient on the day requested; with the exception of our international, country-specific product ranges, which are prepared and dispatched in the delivery country. Occasionally, the delivery may be made on the day before or the day after and, whilst we do everything we can to prevent this, conditions outside of our control could result in the delivery date may be missed.
We are proud to say that we have a very high success rate in achieving delivery on customer's preferred dates. If your item must arrive by a specific date, we would suggest you order and select a date a few days earlier, in order to allow for any delays that may occur or the recipient not being home when the delivery is attempted. Because we know you can’t always check with them if you’re trying to coordinate a surprise!
Saturday delivery is also available for a small additional cost; the cost is shown in the delivery options tab on all product pages and during the checkout process for complete transparency. We have absolutely nothing to hide and will never try to sneak in additional fees! The Saturday delivery option must be selected for it to be sent on this service and this is limited to UK mainland residential addresses only. This is not a guaranteed delivery day service and excludes business, school and hospital addresses, but we can of course deliver to these addresses on weekdays!
We’re sorry to say that, due to their location, the following postcodes are not available for the premium upgraded delivery service: KA27–KA28, KW1-KW17, PA20-PA49, PA60-PA80, PH19-PH26, PH30-PH44, PH49-PH50, ZE1-ZE99, IM1-IM99, PO30-PO41, TR21-TR25, IV63, IV36-IV56, IV1-IV32, HS1-HS99, AB1-AB56, GY, JE, BT1-BT99.
UK & worldwide deliveries
We’ve been delivering food and drink hampers all over the world for more than 40 years, so let us take care of your international delivery.
Customs clearance and paperwork
Many hampers are dispatched in the delivery country through our international agents, however some products are fulfilled from our UK distribution centers and if delivered outside EU Europe are subject to clearance through local Customs. Although this does not normally cause delays, the timing of Customs clearance is outside of our control or our international courier DHL International. Under worldwide shipping conventions, paperwork including a proforma invoice (with a minimal value and stating that the parcel is a gift) has to be attached to the parcel.
Unfortunately, we are unable to arrange delivery to PO Box or BFPO addresses or similar.
hampers.com’s classification of delivery regions
Many countries have import restrictions and we have defined the delivery regions around Customs restrictions and our carriers’ tariff regions. Please note the classification below of these countries for delivery region is therefore, not necessarily the same as the political status.UNITED KINGDOM England, Wales, Northern Ireland, Scotland and the Isle of Man. EU EUROPE TIER 1 Belgium, Channel Islands, France, Germany, Ireland, Luxembourg and Netherlands.
EU EUROPE TIER 2
Andorra, Austria, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Find the perfect gift hamper in our collection of European delivered hampers that can be shipped throughout Europe.
NON EU EUROPE (includes extended areas, not in Europe)
Albania, Belarus, Bosnia Herzegovina, Canary Island, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russian Federation, Serbia, Switzerland, Turkey and Ukraine.
Non-European countries that lie within continental Europe fall under different delivery regulations than countries within the EU. Be sure to check out our hand picked non-EU delivery collection of hampers.
There are two delivery methods of delivery for the United States. One is that we send the parcel from the UK to the US, however there are certain rules we need to adhere to for customs regulations for US-bound parcels. The second option is that the hamper is put together and dispatched in America and therefore avoids customs delays. See the full range of hampers that can be delivered to the US here.
Unfortunately we are no longer able to offer delivery to Canada due to changes in Canadian customs rules.
Friends and family down under no longer need to miss out on gifts from overseas. With hampers.com, you can send food and drink hampers and even flowers to Australia without Customs issues, as our gifts are distributed directly from our partners in Australia. See our full Australian collection of hampers and handpicked gifts for free delivery down under.
Delivery to New Zealand is similar to Australia, with a range of luxury hampers and gifts available for delivery to both Islands, with free & fast delivery on most New Zealand-delivered hampers. Our New Zealand-specific hampers are dispatched from within NZ from our trusted partners.
Ensure that your present reaches its intended recipient in Singapore by purchasing a gift hamper from our collection of hampers for delivery in Singapore.
We have a range of beautiful hampers & gifts available for delivery to South Africa, so if you have friends, family or business associates there, we can help you to surprise them with a lovely gift.
UNITED ARAB EMIRATES
Now you can send hampers and gifts without delay and hassle with our special range of hampers delivered to the United Arab Emirates. See our collection of hampers for delivery to the UAE.
REST OF THE WORLD
Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon Republic, Cape Verde Islands, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros Islands, Congo (Brazzaville), Cook Islands, Costa Rica, , Cuba, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji Islands, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea Bissau, Guinea Republic, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Rep Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali Republic, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Rep, Nepal, Nevis, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion Island, Rwanda, Saipan, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, South Africa, Sri Lanka, St Barthelemy, St Eustatius, St Kitts, St Lucia, St Maarten, St Vincent, Sudan, Surinam, Swaziland, Syria, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga Islands, Trinidad/Tobago, Turkmenistan, Turks & Caicos Is., Tuvalu, Uganda, UAE, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (UK), Virgin Islands (US,), W Samoa, Yemen (Rep of), Serbia, Zaire, Zambia and Zimbabwe.
For international delivery, see the full list of hampers that can be shipped to the rest of the world.
If they’re not home when delivery is attempted
We know that it can be tricky to find out if someone is going to be home on a certain date without giving away the surprise, so there may be occasions when the lucky recipient is not at home when our courier partners attempt delivery.
In this instance, the drivers have been instructed to attempt to deliver the gift to a neighbour or leave it in a safe place, where it is appropriate and safe to do so. If not, then the gift will be taken to the nearest local depot. Whatever happens, they will receive a card through the door to let them know they missed a parcel and tell them where it is.
Second and third delivery attempts will be made. If these are still unsuccessful then a card will be posted with complete details on how to go about collecting their parcel. So, rest assured they will get their gift one way or another!
During the checkout stage when inputting delivery information, you can leave the recipient’s mobile number so that they can receive text updates about when they’re due to receive a parcel and when - this will help to increase your chances of them being at home when it’s due to be delivered to help prevent multiple missed delivery attempts. But if a surprise is what you’re after, it may not be the best idea!
Delivery to hospitals, universities and business & work address
If you’re looking to treat someone and have a gift delivered to either a hospital, university, college, military base, work address and so on, we ask you to be mindful that the driver is only required to deliver to the address on the label - not directly into the hands of the recipient wherever they may be within the building. For that reason, we cannot be held responsible for any delays that occur from here.
Sending a gift to someone in the hospital to help cheer them up? Be sure to include the ward name/number or department, as these details will make it easier for your treat to be delivered internally to where it needs to be. Sadly, we cannot deliver to hospitals on Saturdays.
It is worth checking, before you place an order to be delivered to a hospital, that the hospital will allow deliveries of food and drink items to the relevant ward, as well as ensuring all delivery details are correct. It would be such a shame for your gift to be delayed at the last hurdle due to unavoidable hospital policy.
For those lucky individuals you’re trying to treat who may live in a block of flats, the courier will require postal access to attempt delivery or for a card to be left.
Unfortunately, deliveries to PO Boxes and BFPO addresses, or similar, are unable to be made.
To help with delivery, if you’re able to provide the mobile number of the person the hamper is being delivered to, this would really help - especially with enabling delivery notifications and addressing any delivery issues that may arise. Sometimes delivery drivers can get lost, especially in the case of new build areas and remote locations where the postcode may not lead them to the right spot for the delivery premises. It happens.
We truly believe that the success rate of a first-time delivery is greatly increased when the delivery driver has a number he can call as and when he needs to; and this is only usually ever at the last minute, so wouldn’t necessarily spoil the surprise.
If you ordered through your account, or add a password at the checkout when ordering online, you will have the ability to track your order (yay, we know sometimes this is a fun thing to do and vital for if you’re unsure where a delivery may be or they weren’t in when delivery was attempted).
If you didn’t order through your account, or you didn’t add a password at checkout, reach out to the Customer Services team who will be able to help you locate your order. It all adds to the excitement of seeing what stage your surprise is at!